Higher education has changed significantly over time. In particular, traditional face-to-face degrees are being revamped in a bid to ensure they stay relevant in the 21st century and are now offered online. The transition for many universities to online learning has been painful—only exacerbated by the COVID-19 pandemic, forcing many in-person students to join their virtual peers and professors to learn new technologies and techniques to educate. Moreover, work has also changed with little doubt as to the impact of digital communication, remote work, and societal change on the nature of work itself. There are arguments to be made for organizations to become more agile, flexible, entrepreneurial, and creative. As such, work and education are both traversing a path of immense changes, adapting to global trends and consumer preferences.

The Handbook of Research on Future of Work and Education: Implications for Curriculum Delivery and Work Design is a comprehensive reference book that analyzes the realities of higher education today, strategies that ensure the success of academic institutions, and factors that lead to student success. In particular, the book addresses essentials of online learning, strategies to ensure the success of online degrees and courses, effective course development practices, key support mechanisms for students, and ensuring student success in online degree programs. Furthermore, the book addresses the future of work, preferences of employees, and how work can be re-designed to create further employee satisfaction, engagement, and increase productivity. In particular, the book covers insights that ensure that remote employees feel valued, included, and are being provided relevant support to thrive in their roles. Covering topics such as course development, motivating online learners, and virtual environments, this text is essential for academicians, faculty, researchers, and students globally.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

Assessment
Burnout
Competency-Based Education
Course Development
Employee Engagement
Higher Education
Mentoring
Motivating Online Learners
Online Learning
Online Teaching
Skill Development
Transversal Competencies
Virtual Collaboration
Work-Life Balance

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Editor/Author Biographies

Sunil Ramlall is a Professor of Business at Concordia University Wisconsin, primarily teaching in the Doctor of Business Administration (DBA) program and Director of the Masters of Science in Leadership program. Prior, Dr. Ramlall was an Academic Program Chair and Faculty at Western Governors University, leading academic initiatives in the graduate business programs. He was an Associate Professor of Management at Cardinal Stritch University, Hamline University, and an Assistant Professor at the University of St. Thomas in Minnesota. Dr. Ramlall holds a Bachelor’s degree and MBA from the University of St. Thomas and an M.Ed. and Ph.D. in HRD from the University of Minnesota. Dr. Ramlall is a leading scholar in management and learning strategies. He frequently presents at academic conferences including Academy of Management, Midwest Academy of Management, Academy of Human Resource Development, ASBSP, and AACSB. Dr. Ramlall is also a co-chair of the Special Interest Group (SIG) at the Academy of Human Resource Development (AHRD).

Ted Cross is an Associate Dean and Academic Program Director in the College of Business at Western Governors University. Previously, Cross was a Clinical Assistant Professor of Leadership and Management, as well as the Director of Online Programs at the Thunderbird School of Global Management at Arizona State University. Before coming to ASU Ted worked in a variety of faculty and leadership positions at Grand Canyon University. Cross holds a Doctor in Organizational Leadership from Pepperdine University. In addition, he has a Master of Education from the University of Pennsylvania, a Master of Arts in Literature from Arizona State University, a Post Graduate Certificate in HR Management from the Wharton School of Business, as well as a Bachelor of Arts in English from Brigham Young University.

Michelle Love is the chair of MBA program at Western Governors University. A creative thinker and innovator with a background in marketing, entrepreneurship, education, and the arts, her unique perspective helps drive the vision of the college’s graduate credentials. Michelle joined WGU in 2018 and led both the undergraduate and graduate business teaching faculty prior to her role as a program chair. She has held several leadership positions in higher education over the last 10 years and has extensive teaching experience with a variety of student populations and modalities. Michelle holds an MBA from City University of Seattle and a BFA from Washington State University.

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