Electronic Services: Concepts, Methodologies, Tools and Applications (3 Volumes)

Electronic Services: Concepts, Methodologies, Tools and Applications (3 Volumes)

Information Resources Management Association
Release Date: May, 2010|Copyright: © 2010 |Pages: 2234
DOI: 10.4018/978-1-61520-967-5
ISBN13: 9781615209675|ISBN10: 1615209670|EISBN13: 9781615209682
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Description & Coverage
Description:

With the increasing reliance on digital means to transact goods that are retail and communication based, e-services continue to develop as key applications for business, finance, industry and innovation.

Electronic Services: Concepts, Methodologies, Tools and Applications is an all-inclusive research collection covering the latest studies on the consumption, delivery, and availability of e-services. This multi-volume book contains over 100 articles, making it an essential reference for the evolving e-services discipline.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

  • Adoption and Diffusion of E-Services
  • E-Banking
  • E-Procurement
  • E-Retailing
  • IT enabled self-services
  • Mobile Services
  • Service Oriented Architecture
  • Service science
  • Telehealth
  • Web Services
Reviews & Statements

As a comprehensive collection of research on the latest findings related to using technology to providing various services, this reference provides researchers, administrators and all audiences with a complete understanding of the development of applications and concepts in electronic services. Given the vast number of issues concerning usage, failure, success, policies, strategies, and applications of electronic services in organizations, Electronic Services: Concepts, Methodologies, Tools and Applications, addresses the demand for a resource that encompasses the most pertinent research in electronic services development, deployment, and impact.

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Information Resources Management Association (IRMA) is a research-based professional organization dedicated to advancing the concepts and practices of information resources management in modern organizations. IRMA's primary purpose is to promote the understanding, development and practice of managing information resources as key enterprise assets among IRM/IT professionals. IRMA brings together researchers, practitioners, academicians, and policy makers in information technology management from over 50 countries.
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Editorial Advisory Board
  • Sherif Kamel, American University in Cairo, Egypt
  • In Lee, Western Illinois University, USA
  • Jerzy Kisielnicki, Warsaw University, Poland
  • Keng Siau, University of Nebraska-Lincoln, USA
  • Amar Gupta, Arizona University, USA
  • Craig van Slyke, University of Central Florida, USA
  • John Wang, Montclair State University, USA
  • Vishanth Weerakkody, Brunel University, UK