This four-volume set reprints 184 papers originally published by Information Science Reference in the Encyclopedia of knowledge management, the Handbook of research on e-services in the public sector, Knowledge management strategies for business development, Ubiquitous developments in knowledge management and other titles during 2010 and 2011. The papers explore organizational learning and knowledge theories, development and design methodologies, tools and technologies, social implications, managerial impact, and emerging trends.
– SciTech Book News, Book News Inc., December 2011
As a comprehensive collection of research on the latest findings related to using technology to providing various services, Organizational Learning and Knowledge: Concepts, Methodologies, Tools and Applications, provides researchers, administrators and all audiences with a complete understanding of the development of applications and concepts in organizational learning and knowledge. Given the vast number of issues concerning usage, failure, success, policies, strategies, and applications of organizational learning and knowledge in organizations, Organizational Learning and Knowledge: Concepts, Methodologies, Tools and Applications addresses the demand for a resource that encompasses the most pertinent research in organizational learning and knowledge development, deployment, and impact.
– Information Resources Management Association, USA