Tourism is a dynamic part of our economy. The global hospitality and tourism industry, which blends the lodging, food, attractions, cultural, and travel industries, is the world's largest industry with $4.5 trillion in expenditures generating 212 million jobs. Dynamic market forces such as global competition, changing customer expectations, and new communication technology—combined with career challenges due to ongoing industry consolidation and corporate restructuring—mandate continuous learning and the sharing of ideas.

Global Hospitality and Tourism Management Technologies is a comprehensive collection which aims to be a source of information for all those interested in tourism and hospitality management, approaches, and trends, as well as to cover the emerging research topics which seek to define the future of IT and cultural development in the 21st century. The book provides a reference for policymakers, government officers, academics, and practitioners interested in understanding applications of IT for tourism and hospitality management.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

Beverage Management
Club Management
Cultural Differences and Tourism Strategies
Eco-Tourism and Sustainable Tourism
Emerging Markets for Tourism
Environmental Issues, Tourism and Leisure
E-tourism
European Union Policies for Tourism
Globalization and Tourism
Green Management in Tourism and Hospitality

Reviews & Statements

The main objective of the book is for dynamic market forces such as global competition, changing customer expectations, and new communication technology – combined with career challenges due to ongoing industry consolidation and corporate restructuring – mandate continuous learning and the sharing of ideas. The book will facilitate this need by providing strategic information and clear insights to the world-wide hospitality and tourism issues as well as the role of IT in these industries. It aims to be the leading source of information for all those interested in Tourism and Hospitality Management, Approaches, and Trends as well as to cover the emerging research topics which are going to define the future of IT and cultural and creativity development in the 21st century.

– Patricia Ordóñez de Pablos, The University of Oviedo, Spain; Robert Tennyson, University of Minnesota, USA; and Jingyuan Zhao, Harbin Institute of Technologies, China

Global Hospitality and Tourism Management Technologies is an attractive book that presents the strategic information technology needed to achieve long-term success in the hospitality and the tourism industry. It is an essential reading for all people interested in IT applications for tourism and hospitality management in the 21st century.

– Wen-Yu Chen (Chinese Culture University), Magdalena Samidjen (Chinese Culture University), Chia-Wen Tsai (Ming Chuan University), and Yi-Fen Chen (Chung Yuan Christian University)

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Editor/Author Biographies

Patricia Ordóñez de Pablos is a professor in the Department of Business Administration and Accountability in the Faculty of Economics at The University of Oviedo (Spain). Her teaching and research interests focus on the areas of strategic management, knowledge management, intellectual capital, and China. She serves as an Associate Editor for the Behaviour and Information Technology journal. Additionally, she is Editor-in-Chief of the International Journal of Learning and Intellectual Capital (IJLIC) and the International Journal of Strategic Change Management (IJSCM). She is also Editor-in-Chief of IGI Global’s International Journal of Asian Business and Information Management (IJABIM), as well as editor for a number of IGI Global book publications and full book series.

Robert Tennyson is a professor in the Department of Educational Psychology, University of Minnesota. He is also the editor of Computers in Human Behavior (Elsevier). He has published over 200 scientific papers, books chapters and books. His presentations include numerous international settings and audiences. Research includes concept learning, instructional design principles and strategies, technology-based learning systems, computer simulations and games, and evaluation.

Jingyuan Zhao is a Research Fellow on the Management of Technology at the Canada Research Chair, University of Québec at Montréal, Canada, and an Associate Professor at School of Management, Beijing Union University, China. Her PhD is in Management Science and Engineering in Chinese Academy of Sciences and University of Science and Technology of China. She completed a Postdoctoral Program in the Technology Economy and Management from Harbin Institute of Technology, China. Dr. Zhao’s expertise is on technological innovation, knowledge management, technology diffusion, organization learning, intellectual capital, industrial cluster. She serves as a Guest Editor for international journals and is an Invited Reviewer for China’ state-run newspaper, West Times, to provide comments on the economy.

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