Information and Communication Technologies Management in Turbulent Business Environments

Information and Communication Technologies Management in Turbulent Business Environments

Indexed In: SCOPUS
Release Date: January, 2009|Copyright: © 2009 |Pages: 442
DOI: 10.4018/978-1-60566-424-8
ISBN13: 9781605664248|ISBN10: 1605664243|EISBN13: 9781605664255
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Description & Coverage
Description:

In today's world, widespread change in business and technology creates a dynamic and chaotic work environment, pushing intelligent use of information communication technologies (ICTs) to succeed.

Information and Communication Technologies Management in Turbulent Business Environments informs today's business managers of important ICT strategy in changing business environments, techniques for effective ICT development, and ICT challenges for the future. A cutting-edge research publication for practitioners, researchers, and academicians, this book covers topics such as e-technology, knowledge management, and security and risk management.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

  • Business strategies and decision-making
  • E-technology
  • ICT development
  • ICT Management
  • ICT strategy
  • Knowledge Management
  • Managing ICT change
  • Project Management
  • Security and risk management
  • System Development
  • Turbulent business environments
Reviews & Statements

This book aims to inform today's business managers the important ICT strategy in changing business environments, techniques for effective ICT development, and ICT challenges for the future.

– S.C. Lenny Koh, University of Sheffield, UK

This book presents an array of tools, techniques, and methodologies available to implement an ICT plan to meet knowledge and risk management and otehr challenges facing organizations.

– Book News Inc. (May 2009)
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Editor/Author Biographies
S.C. Lenny Koh, BEng (Hons), PhD, is Chair in Operations Management, Director of the Logistics and Supply Chain Management Research Group, Director of Executive MBA programme, Head of the Operations Management Group, Chief Moderator for CITY College, at the University of Sheffield Management School UK. Professor Koh is a Visiting Professor at Universite Pierre Mendes-France, National Chung Hsing University Taiwan, City Liberal Studies Greece, and The Hong Kong Polytechnic University. Professor Koh is a co-founder of Supply Chain Management and Information Systems (SCMIS) Consortium. She holds a doctorate in operations management and a first-class honours degree in industrial and manufacturing systems engineering. She has taught in manufacturing systems engineering, quantitative methods and e-business, and is now lecturing operations management and supply chain management. Her research interests are in the areas of production planning and control (ERP and ERPII), uncertainty management, modern operations management practices, logistics and supply chain management (green supply chain), e-business, e-organisations, knowledge management, and sustainable business. She appears in the Marquis’s Who’s Who Emerging Leaders, Premier Edition 2006.

Professor Koh has over 207 publications in the forms of journal papers, books, edited books, edited proceedings, edited special issues, book chapters, conference papers, technical papers and reports. Her work appears in good quality journals such as International Journal of Production Research, Journal of The Operational Research Society, International Journal of Production Economics, OMEGA. She is the Editor-in-Chief of the International Journal of Enterprise Network Management (IJENM), International Journal of Value Chain Management (IJVCM), International Journal of Logistics Economics and Globalisation (IJLEG) and the Associate Editor of the International Journal of Systems Science (IJSS), International Journal of Operational Research (IJOR) and International Journal of Innovation and Regional Development (IJIRD). She is on the editorial board of Industrial Management and Data Systems (IMDS), Journal of Manufacturing Technology Management (JMTM), Benchmarking: An International Journal (BIJ), Enterprise Information Systems (EIS), International Journal of e-Customer Relationships Management (IJeCRM), International Journal of Logistics Systems Management (IJLSM) and International Journal of Business Systems Research (IJBSR). She has guest edited many high profile journals. She organised and chaired the 3rd International Conference on Supply Chain Management and Information Systems (SCMIS2005) in Greece, co-chaired the SCMIS2004 in Hong Kong and SCMIS2006 in Taiwan. She serves on the board of scientific/international/programme committee of many international conferences hosted in Australia, Austria, China, Finland, France, Greece, Hong Kong, India, Ohrid, Slovenia, Taiwan, Thailand, UK and USA. She is a referee for many leading international scientific journals and is a member of IET (UK), IEE (UK), Institute of Operations Management (UK), Chartered Management Institute (UK), Operational Research Society (UK), APICS (USA), EUROMA (Europe) and INFORMS (USA). She has given keynote speeches in international conferences and invited lectures in many universities/institutions and. She has received external grants/awards/sponsorships from National Science Council (NSC) (Taiwan), The British Academy (UK), The Foreign and Commonwealth Office (FCO - UK), Ministry of Education (Macedonia), Ministry of Science, Technology and Innovation (Malaysia), Rolls-Royce (UK), rent-it-systems (UK) and London Area Procurement Network (LAPN). Professor Koh has successfully supervised research students/RAs, examined PhD, reviewed research councils grant applications (ESRC) and served on promotion panel for Chair/Reader. She is an external examiner for The University of The West Indies, St. Augustine.

Professor Koh has been a consultant for many small and medium sized enterprises (SMEs) and large-scale manufacturing and service enterprises in the UK and abroad, in information and production systems operations, management and implementation. She is keen on knowledge transfer and examples of the projects include facilitating management development programme, developing relational database for material cutting optimisation, managing and implementing MRP/MRPII/ERP systems, and optimising supply chains. Her industrial and research experiences include implementation and operations of MRP/MRPII/ERP systems in SMEs, batch-manufacturing and high-tech environments, directorships/leaderships in agricultural sector, directorships and management in business to business and business to consumer food supply chain, business venture and investment.

Stuart Maguire has worked in several private and public sector organisations as an analyst/programmer, systems analyst and systems consultant. He has undertaken research and consultancy in over 150 organisations. Previously, he was a teaching company supervisor within a multinational organisation as part of a large teaching company scheme (now Knowledge Transfer Programme). In the 1990s he was a national academic co-ordinator for the Health & Social Services Management Programme. He has also developed and delivered executive development programmes for middle and senior managers in areas such as consultancy and project management.

Stuart has gained three separate degrees culminating in a PhD in Systems from Lancaster University. He also has qualifications in management, supervisory management, systems analysis and systems design. He is a member of the British Academy of Management and the United Kingdom Systems Society. He is also course director for the new M.Sc. in Management at Sheffield University.

Recently he has provided professional assistance on several national and international projects. Maintaining links with private and public sector organisations is valued highly and recent links with Ford Motor Co. plc, BT and the National Health Service have led to further opportunities to develop learning and teaching within the management school. To complement this several recent research projects focused on small and medium-sized enterprises (SMEs) have revealed many key issues in business and management concerning firms in the 21st century.

Stuart has formulated his own methodology (OASES) for introducing information systems into organisations. This was developed in a number of large enterprises. He is particularly interested in how organisations attempt to manage change in turbulent business environments. He teaches the management of change on the MBA course at the University of Rouen. Stuart has recently focused on how organisations attempt to manage business intelligence at times of major change. Business Intelligence, and more especially, competitor intelligence, are major ingredients of successful business planning and control.

Stuart supervises a number of doctoral students in the areas of technology management, e-learning, and project management.

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