Measuring Organizational Information Systems Success: New Technologies and Practices

Measuring Organizational Information Systems Success: New Technologies and Practices

Zakariya Belkhamza, Syed Azizi Wafa
Indexed In: SCOPUS
Release Date: February, 2012|Copyright: © 2012 |Pages: 506
DOI: 10.4018/978-1-4666-0170-3
ISBN13: 9781466601703|ISBN10: 1466601701|EISBN13: 9781466601710
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Description & Coverage
Description:

Many studies suggest that high information systems effectiveness is associated with high organizational performance. While research measuring the success of information systems has proliferated, models, measurements, definitions, and perspectives it employs vary greatly, leading to little consensus on how to measure IS success.

Measuring Organizational Information Systems Success: New Technologies and Practices explores new approaches which may better identify, explain, and improve IS assessment. Professionals and researchers working in information systems success, performance, and measurement will discover emerging theories on information systems success, the latest empirical research findings, and new technologies and practices that encourage successful IS implementation in organizations.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

  • Empirical Validation of Information Systems Success Models
  • Enterprise Resource Planning Acceptance Model
  • ERP Success Measurement in Healthcare
  • Information Systems Success and Managerial Issues
  • Information Systems Success Theories and Models
  • Maintenance and Replacement Decisions in Information Systems
  • Methodological Issues in Information Systems Success
  • Models for Determining the Success of Information Systems
  • Practical Approaches to Information Systems Success and Measurement
  • Website Evaluation
Reviews & Statements

"It is in this context that we greatly appreciate contributions that diligently review our current knowledge; both critically and carefully evaluating what we already seem to know and advancing our knowledge beyond its current boundaries. It is this ongoing effort that "Measuring Organizational Information Systems Success: New Technologies and Practices" and its chapters are contributing to. Based on a mix of review, conceptual, and theoretical pieces, the authors and editors provide extensions and refinements that help us extend what we already know about success in various domains of the IS discipline."

– Benjamin MüllerUniversity of Mannheim, Germany Nils UrbachEBS Universität für Wirtschaft und Recht, Germany
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Editor/Author Biographies
Zakariya Belkhamza is a Senior Lecturer at the School of Business and Economics, Universiti Malaysia Sabah, where he teaches Management Information Systems subjects at both undergraduate and postgraduate level. He holds a PhD in Management and a Master’s degree in Business. Beside his teaching experience, he is also involved in many research and consultancy activities in Malaysia, Thailand, Turkey, and Algeria. His research interests include IT management, strategic Information Systems, IS implementation, and IS assessment and evaluation.
Syed Azizi Wafa is a Professor of Management at the School of Business and Economics, Universiti Malaysia Sabah. Syed has served as the Dean, School of Business and Economics, Universiti Malaysia Sabah, Director of the Centre for Co-Curriculum and Student Development, UMS, and as Campus Director, Labuan International Campus, Malaysia. Syed is also the founding member and currently is the President of the Asian Academy of Applied Business (AAAB). He is actively involved in the consultancy and Executive Development Programs of various companies such as Magellan Sutera Hotel, Sabah, Penang Seagate Industries, HITACHI Manufacturing, INTEL, OTIS Manufacturing, Permodalan Nasional Berhad, Sharp-Roxy, MARA, Federation of Malaysian Manufacturers, Franklin Porcelain, Maxtor Manufacturing, Texchem Group of Companies, Siemens Semiconductor Sdn. Bhd., Public Bank Bhd., and the Malaysian Airforce Training Academy. His current research interests are in cross-cultural managerial issues, corporate strategy, corporate culture, corporate ethics, and regional business issues.
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Editorial Advisory Board
  • Stefan Smolnik, EBS Business School, Germany 
  • Eldon Y. Li, California Polytechnic State University (Cal Poly), USA 
  • G. Lawrence Sanders, the State University of New York at Buffalo, USA
  • Anita Lee-Post, University of Kentucky, USA
  • Alemayehu Molla, Royal Melbourne Institute of Technology RMIT, Australia 
  • Christophe M. Elie-Dit-Cosaque, Université Paris-Dauphine, France
  • Ismail Ait Saadi, Swinburne University of Technology, Sarawak Campus, Malaysia