Organizations can use the valuable tool of data envelopment analysis (DEA) to make informed decisions on developing successful strategies, setting specific goals, and identifying underperforming activities to improve the output or outcome of performance measurement.

The Handbook of Research on Strategic Performance Management and Measurement Using Data Envelopment Analysis highlights the advantages of using DEA as a tool to improve business performance and identify sources of inefficiency in public and private organizations. These recently developed theories and applications of DEA will be useful for policymakers, managers, and practitioners in the areas of sustainable development of our society including environment, agriculture, finance, and higher education sectors.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

Benchmarking
Big Data Models
Data Envelopment Analysis
Multiple-Inputs and Multiple-Outputs Process Performance Measurement and Pitfalls
Regulation and Negotiation
Shared Value Leadership
Strategic Planning and Implementation
Sustainable Development

Reviews & Statements

Contributors from business, economics, mathematics, and electrical engineering review the fundamentals of strategic performance management, which is a set of management and analysis processes that enable the management of an organization to development guidelines to achieve measurable mission goals and strategic measurable objectives, to monitor and report critical success factors, and to establish key performance indicators. They cover cognitive analytics management foundations to manage performance, negotiation and prioritization through frontier analysis, public sector organizations, private sector organizations, and financial sector organizations.

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Editor/Author Biographies

Ibrahim H. Osman obtained his PhD in Management Science, Imperial College, UK; MSc in Operations Research, Southampton, UK; and BSc in Mathematics, Lebanese University. He was a tenured assistant professor at University of Kent at Canterbury, UK; visiting associate professor, University of Kuwait; is currently at the American University of Beirut serving in different capacities, HE Husni al-Sawwaf Endowed Chair in Business and Management, Chair of Business Information and Decision system, Associate Dean for Research; and is a member of National Railway and Public Bus Transport Authority, member of the advisory boards to the Prime Minister office on public reform in Lebanon, and consultant to education quality assurance authorities in Lebanon, Bahrain, France, India, and Malaysia. He is a consultant to international agencies on electronic government services in Qatar, Kuwait, Lebanon, Turkey, UK, and UN-ESCWA. He received the Citation of Research Excellence Award from ANBAR Electronic Intelligence, has co-edited four books on Meta-Heuristics, co-founded the Meta-Heuristics International Conference series, published a large number of refereed publications in high impact factor Journals, and been awarded a number of extramural-funded research projects from agencies in EU, QNRF, and CNRS.

Abdel Latef Anouze is an Assistant Professor at the University of Beirut. He received his PhD from Aston University, MBA from University of East London, and MSc from Yarmouk University, Jordan. His research interests span a wide variety of topics including performance management and measurement, data envelopment analysis, data management and mining, banking (Islamic and conventional) efficiency and productivity, and e-Governance service. He is a member of the Editorial Board ofOrganization Theory Review journal. He has published his work in journals of repute such as European Journal of Operation Research, Expert Systems with Applications, and Expert Systems, Government Information Quarterly.

Ali Emrouznejad is a Reader in Operations and Information Management Group at Aston Business School in Birmingham, UK. His areas of research interest include performance measurement and management, efficiency and productivity analysis, as well as data mining. Dr. Emrouznejad is Editor of Annals of Operations Research, Associate Editor of Socio-Economic Planning Sciences, Associate Editor of IMA Journal of Management Mathematics, Senior Editor of Data Envelopment Analysis journal, and member of editorial boards or guest editor in several other scientific journals including Journal of Operational Research Society and EURO Journal on Decision Processes. He is author of the book, Applied Operational Research with SAS, editor of the books, Performance Measurement with Fuzzy Data Envelopment Analysis and Managing Service Productivity. He is also co-founder of Performance Improvement Management Software (PIM-DEA), see http://www.DEAzone.com.

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