Business Continuity Management and Resilience: Theories, Models, and Processes

Business Continuity Management and Resilience: Theories, Models, and Processes

Release Date: March, 2024|Copyright: © 2024 |Pages: 333
DOI: 10.4018/979-8-3693-1658-0
ISBN13: 9798369316580|EISBN13: 9798369316597
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Description & Coverage
Description:

In an era characterized by volatility, uncertainty, complexity, and ambiguity (VUCA), organizations are faced with an ever-changing array of crises that pose a threat to both their reputation and operational continuity. From unforeseen disruptions to intense market competition, the need for robust business continuity management and resilience has never been more pressing. Strategic success hinges on an organization's ability to weather the storm and swiftly recover from disasters. Those who fail to know the existing organizational models of continuity and appropriately plan for their business to encounter VUCA may not survive it.

Organizations grappling with the escalating complexity of crises require a paradigm shift in their approaches. These organizations that lack a cohesive strategy for seamless business continuity often face dire consequences, affecting not only daily operations but also the long-term viability of the organization. The book, Business Continuity Management and Resilience: Theories, Models, and Processes, emerges as a guiding light to scholars, researchers, and professionals through the intricate landscape of crisis management. It addresses the critical needs of modern businesses, providing a strategic approach to the challenges faced by the current corporate environment. Professionals in crisis management, safety, and emergency response can now face the challenge of staying ahead of the curve, understanding new risks, and implementing effective strategies to navigate the evolving landscape of threats with the guidance of this crucial book.

Business Continuity Management and Resilience: Theories, Models, and Processes provides an exhaustive overview of business continuity management but also offers innovative methodologies to enhance organizational and personal resilience. By delving into theories, models, and processes, it equips readers with the knowledge needed to navigate crises successfully. Covering crisis communication plans, the role of artificial intelligence, risk management, information technologies in crisis management, leadership skills in a crisis context, emergency response, competency models, virtual and augmented reality centers in training, and stress management, this reference book will help to prepare organizations for VUCA in the future. By fostering awareness, providing best practices, and drawing on lessons learned, this book presents a solution through a strategic imperative for those seeking to fortify organizations against the challenges of today's dynamic business environment.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

  • Artificial Intelligence
  • Business Continuity Management
  • Crisis Communication Planning
  • Crisis Management
  • Emergency Response
  • Industry Disruptions
  • Market Competition
  • Organizational Resilience
  • Paradigm Shift
  • Reputation Management
  • Risk Analysis
  • Volatility, Uncertainty, Complexity, and Ambiguity (VUCA)
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Editor/Author Biographies
José Carlos Dias Rouco is an Associate Professor of Human Resource Management in the School of Economic Sciences and Organizations at Lusofóna University. He obtained her PhD from Lusíada University in 2012. He holds a Master's degree in Sports Training Management from Faculty of Human Motricity at Technical University of Lisbon. He has a graduation (5 years) in Military Sciences from the Portuguese Military Academy. Currently, he is the director of the Department of Civil Aviation and Airports Management, Director of the Bachelor's degree in Aeronautical Management. He teaches courses on crisis management, strategic and leadership, leadership and ethics, strategic marketing, international negotiations, human resource management, development and vocational training and organizational behavior. He has taught and coordinated several intensive leadership courses (internal regime for 5 days) for young university students, entrepreneurs, bankers, and firefighters. Currently, he is a researcher of a research project on Stressense funded by FCT, which was awarded the scientific prize. He is a regular reviewer for many International journals.
Paula Cristina Nunes Figueiredo has a degree in Economics with a specialization in Human Resources Economics, a Master in Human Resources Management and a PhD in Management. She is currently a professor at higher education institutions, and she has also been the Director of an institution since 2019. Paula has 20 years of experience in the business area with functions of direction, coordination, and consultancy. Throughout her professional experience, she has collaborated on leadership development projects. At the research level, she has developed research on Human Resource Development, more specifically Leadership Development in organizations, with some publications in scientific journals and conferences.
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